Posts by Dakota Murphey

online reputation management

Online Reputation Management: How to Deal with Negative Customer Reviews

9th May 2019

For ecommerce businesses, your online reputation is vital – and one of the most important aspects distinguishing you from competitors. We all know how beneficial positive reviews can be. But too many negative ones can lead to drops in website traffic and would-be customers not feeling comfortable to buy from your brand. In fact: Bad […]

Ecommerce Site Quick Wins Header

6 Quick Wins to Squeeze More Sales From Your Ecommerce Site

19th February 2019

If you have a site that doesn’t convert, then you have a business that won’t succeed. A website that’s stunningly designed and beautiful is all well and good. But conversions and sales are the lifeblood of any ecommerce business. So it’s imperative that every site does the fundamental aspects well. Aspects that can make a […]

data-hack-blog-header

5 Steps to Dealing with a Data Hack in Your Ecommerce Business

13th September 2018

Any kind of cyber security breach can be a serious problem for an ecommerce business. From startups to large corporations, any organisation can be the target of an attack. And if it’s successful you stand to lose sensitive data, money and your reputation. And it can be super costly. According to data compiled by Zurich, […]

environmentally friendly packaging

How to Use Environmentally Friendly Packaging to Create a Killer Brand Image

19th June 2018

Going ‘eco-friendly’ is no longer just a buzzword. It’s a genuine opportunity for any retail business. Especially when you consider: A Business Commission report found that environmentally friendly practices could unlock $12 trillion for companies by 2030 in business savings and revenue. While the number of US consumers who’ll pay more for eco-friendly products and […]

ecommerce delivery technology

6 Technologies About to Seriously Shake Up Ecommerce Delivery

14th May 2018

New technology is vigorously pushing the boundaries of what’s achievable with ecommerce deliveries. The best retailers know how vital it is to get orders into customers’ hands as quickly as possible. And that even the smallest hiccup can be detrimental. In fact: Loqate’s Fixing Failed Deliveries report found that 49% of consumers would shop online […]