Written by Mike Glover • 15th March 2018
A solid warehouse operation is at the foundation of every successful retail brand. It’s an area that could either destroy your business. Or propel it into something customers trust time and time again. In fact: BigCommerce’s Omnichannel Retail Report found that 80% of respondents ranked shipping cost and speed to be “extremely influential” in where […]
Written by Mike Glover • 15th February 2018
Choosing an order picking system can make or break your warehouse process. Get it right and you’ll make faster deliveries with fewer errors and happier customers. But the wrong one can see your entire operation fall into chaos. And consider this: Research for our Picking & Packing ebook revealed that 70% of labour time when […]
Written by Mike Glover • 1st February 2018
Overselling can leave both retailers and customers pulling their hair out. You think you’ve made a sale. And the buyer’s looking forward to receiving their order. Then comes that dreaded “out of stock” email. Something went wrong and you sold more items than were actually in stock. And with 70% of shoppers preferring to defect […]
Written by Mike Glover • 18th January 2018
The way your ecommerce business handles orders is crucial to success. It’s so frustrating when a payment error or delivery issue leaves a sour taste in a customer’s mouth. A taste you know they’ll not want to come back to. In fact: It’s reported that 65% of customers have cut ties with a brand over […]
Written by Mike Glover • 7th December 2017
Running a slick and seamless retail operation is one of the best ways to blow your competition out the water. Fewer mistakes are made. Orders get out the door faster. Less money is wasted. And you create raving, loyal customers. One of the fundamental parts of achieving this is stock optimisation and gaining precision control […]
Written by Duncan La Barre • 22nd November 2017
At Veeqo, we speak to ecommerce retailers all the time. And when we ask them what their biggest challenge is, one thing that comes up time and time again is inventory management mistakes. The struggle is real. The more sales you generate, the more inventory you need. It’s a nice problem to have. But it […]
Written by Mike Glover • 27th September 2017
Managing a warehouse can be a challenging assignment. Receiving stock, updating inventory, picking, packing, shipping and a million other tasks in between need taking care of. And it all culminates in the critical point of making sure customers receive their orders on time and in one piece. This is why warehouse KPIs (Key Performance Indicators) […]
Written by Mike Glover • 18th September 2017
Having excess inventory and obsolete stock can be very costly for ecommerce retailers. Not only does it take up space in the warehouse, mess up cash flow and put a spanner in supply chain management – but attempting to get it sold can also divert attention from other vital areas. That’s why having solid and […]
Written by Mike Glover • 4th September 2017
Running high performing ecommerce warehouse operations can be tricky. And if it’s not done right, it can result in time, money and customer satisfaction going down the drain. Sure, it’s tempting to put your focus on the next big marketing strategy. Or opening up another sales channel. Or coming up with master tweaks to win the […]
Written by Lea Haagen • 14th August 2017
We’re really pleased to announce the release of our latest ebook: The Definitive Guide to Order Picking and Packing. Written by our Founder and CEO Matt, a very successful online retailer himself before starting Veeqo, this guide is full of insider tips and easily-actionable, hands-on advice. This is what makes this the only guide on […]
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