Let's schedule your 
demo…
Join the hundreds of retail brands using Veeqo to sell and ship everywhere
Written by Josh Brown • 1st April 2019
Even the slightest misstep by your team can completely derail the customer experience – costing you sales, referrals and brand reputation. According to Gladly’s Customer Service Experience Survey of 2018, 26% of consumers would switch brands after only one negative customer service experience; this figure jumping to 92% after three negative experiences. Worse yet, 67% […]
Written by Mike Glover • 20th February 2019
Some retail brands are already well ahead with their omnichannel strategy. And it’s paying off big time for many of them. With the strongest omnichannel retailers retaining an average of 89% of customers, compared with 33% for those with weak omnichannel strategies. But what does omnichannel actually look like in practice? Spoiler: there’s no ‘one […]
Written by Mike Glover • 11th February 2019
Omnichannel can truly make your retail business stand out from the crowd. The seamless, integrated experience it brings is something highly craved by today’s modern consumer. And it makes a world of difference when up against Amazon, Walmart and all your other competitors. But omnichannel also brings a lot of moving parts with it. Multiple […]
Written by Anwen Williams • 17th January 2019
The modern consumer demands convenience and a more unified experience – meaning a standard multichannel strategy simply isn’t enough anymore. People want to: Browse your catalogue in multiple places. Buy from any channel they like. Deliver or collect from wherever’s most convenient. Return anything they don’t want with minimal hassle. In short: they want omnichannel […]
Written by Mike Glover • 10th January 2019
Omnichannel is the biggest weapon high growth retail brands have against Amazon, Walmart and other major players. No longer is it just a buzzword. Real companies are making real progress by implementing an omnichannel strategy – an experience consumers have been crying out for. In fact, a Harvard Business Review survey of 46,000 shoppers found […]
Written by Matt Warren • 24th May 2018
Omnichannel is no doubt the future of commerce. And every retailer needs to be ready for it. In fact, consumers are already demanding a more integrated buying experience. With iVend’s Great Omnichannel Expectations Report finding that 57.5% of North American shoppers have used ‘click and collect’ services at least once. But there’s a world of […]