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Why Ecommerce Retailers Need Order Management Software

Written by | Published on 8th March 2015 | 5 min read

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Order management software

As an Ecommerce retailer, you’ll understand that maintaining a well organised inventory and staying on top of dozens of orders (or more) a day can become challenging and frustrating. But having an organised system of inventory and order management can make things run so much more smoothly. More and more ecommerce retailers are investing in order management software, and here’s why…

Ecommerce retailers who sell on numerous online channels can benefit hugely from order management software. You can use the software to sync your stock across the multiple marketplaces, so if you’re selling on eBay, WooCommerce and Shopify, for example, when something is sold eBay, the your stock will be updated elsewhere so there’s no more danger of overselling.

You can use order management software to automating the shipping process, which can save you minutes per day. You can bulk print courier labels, and use it to send an automated email your customers with their order tracking numbers.

When you rely on a high-tech software to take care of your order management and inventory, the potential for error is much, much lower than doing everything manually. It’s also so much more environmentally friendly to use a software as you’re not wasting reams of paper every year by writing everything down on paper.

order management software can provide you with live stock updates on inventory levels and orders – handy for keeping tabs on your inventory as you’re automatically updated every 10 minutes on any changes.

Managing your suppliers and purchase orders can also be much more efficient if you use a software. You can organize your suppliers and send them purchase orders, so you have an organised record of your interactions, which is great if you need to access your order history.

Using your order management software to set reorder levels for your inventory is also super handy as it means that when certain items reach a minimum quantity, the software will pick up on this and notify you so you can order more and avoid disappointing customers.

Any good order management software should have a sales reporting feature which will show you the most important data on your sales performance on individual brands and channels, or across all your sales. It can take a lot of time to produce these manually, and can also be confusing, so it’s great to have these figures accessible on one dashboard that’s easy to understand.

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Written by Jodie Pride

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