An order management system (OMS) works by consolidating orders from all of a company’s sales channels into one place. So a business selling on a Magento site, Amazon, eBay and a physical brick-and-mortar store, would be able to view, manage and fulfil all their sales orders from one login screen.
This makes managing the order process much easier. Rather than logging into each individual sales channel or POS system, everything can be managed from start to finish in one place.
An OMS will cover four key pillars: