Walmart FAQs

Walmart charges sellers various fees, including referral fees (typically a percentage of the item's selling price), variable closing fees (per-item fees based on product category), and subscription fees for certain seller tiers.

Additionally, there might be fulfillment fees for using Walmart's fulfillment services. These fees can vary based on product categories, fulfillment methods, and seller tiers, so it's essential for sellers to review the fee structure carefully to understand the costs associated with selling on Walmart Marketplace.

To list products on Walmart Marketplace, sellers need to create a Walmart Seller account and onboard through the Walmart Marketplace Seller Portal.

Once approved, sellers can use the portal or integrate with Walmart's API to upload product information, including titles, descriptions, images, prices, and inventory quantities.

It's crucial to ensure that product listings comply with Walmart's guidelines and standards for accuracy, quality, and completeness to enhance visibility and sales potential.

When your products are uploaded to Walmart, you can then sync your store with Veeqo to easily track your inventory, ship your products, and use our demand forecasting features.

Optimal product listings on Walmart include clear and descriptive titles, high-quality images, detailed and accurate product descriptions, appropriate categorization, competitive pricing, and relevant attributes.

Sellers should also utilize Walmart's search terms optimization tool to enhance discoverability.

Additionally, using Veeqo to automatically maintain updated inventory levels and offering reliable customer service contribute to positive customer experiences and higher search rankings.

Sellers can boost sales on Walmart Marketplace by following these steps:

1. Optimize product listings for visibility and relevance

2. Participate in promotional campaigns and deals

3. Offer competitive pricing and value-added services

4. Maintain adequate inventory levels

5. Analyze product performance to decide which products to re-stock

6. Provide excellent customer service

7. Actively seek feedback to improve performance and reputation

Walmart Marketplace operates a streamlined returns process where customers initiate returns through their Walmart accounts.

Sellers receive return requests, and depending on the reason for return, sellers may issue prepaid return labels or authorize returns for restocking.

It's essential for sellers to adhere to Walmart's return policies and promptly process returns to maintain customer satisfaction and minimize negative impacts on their seller ratings.

Walmart provides dedicated customer service support for Marketplace sellers through the Walmart Marketplace Seller Support team.

Sellers can contact them via phone or email for assistance with account-related inquiries, technical issues, policy clarifications, and other concerns.

Walmart aims to provide timely and effective support to ensure a positive selling experience for Marketplace sellers and uphold the integrity of the platform.

Currently, Walmart Marketplace mainly serves customers in the United States. However, Walmart has expanded its ecommerce presence globally, with marketplaces in select countries such as Canada, Mexico, and the United Kingdom.

Sellers interested in selling internationally should monitor Walmart's expansion efforts and inquire about opportunities to onboard onto international marketplaces as they become available.