Ecommerce

How Veeqo POS Helps Retailers Offline and Online

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Written by Jodie Pride
30th April 2015 • 6 min read

Point of sale (POS) software is what retailers with brick and mortar shops use to conduct their day-to-day sales. Historically, the most popular method has been the cash register (otherwise known as a till), however touch screen computers and tablets have gradually taken over. The cashier can input products, find the total cost, and then process the transaction.

Because speed is so important, till staff need to be able to process transactions quickly, which is why tablets and computers have steadily become the norm – their touch screens make the process quick and effortless. 

Cloud-based POS systems are also gaining popularity, especially among smaller retailers. They are usually less expensive and can be more convenient because retailers can access their customers’ data from anywhere, providing they can connect to the internet. 

And it’s not just offline transactions that POS benefits: if the retailer has an ecommerce site, they can also solve a number of problems when it comes to transactions.

Problem: Traditional POS offers a clunky user interface which is hard to use 

The traditional cash registers – and even some modern POS softwares – are awfully cumbersome to set up and use, which can eat up time and slow down transactions (which you definitely don’t want). It also takes time to train new employees to use this outdated equipment. Veeqo’s point of sale software is clean-looking and simple to use, with an easy-to-navigate user interface. This should ensure that staff find the system easy to learn and operate. 

Problem: Immobile tills don’t allow for flexibility 

Your till may as well be nailed down to the floor, because there’s no way you’re going to be able to pick it up and move it around should you need to. Having a cloud based POS system like Veeqo can be a lot more convenient than an old-fashioned till because merchants can access customer data from anywhere with an Internet connection. This is particularly handy for small business who sell in a brick and mortar stores and on their ecommerce site, and also attend trade shows or farmers markets – you now have a portable POS system which you can use just about anywhere.

Problem: Unhappy customers 

If you have an ecommerce site as well as a brick and mortar store, you might find yourself confronted by unhappy customers who have tried purchasing goods online, only to find that they’re actually sold out (from your brick and mortar store). If you have a POS in place, you don’t have to worry about this issue. Your problem is solved as the software syncs orders between your physical store and online –  no more overselling, no more disappointed customers. 

Problem: Time consuming processing orders between physical store and online store 

You’re finding that processing orders between your physical store and your online store is taking up a vast chunk of your time. That’s understandable – it takes a lot of effort to manually process these orders between your sales outlets. That’s where Veeqo POS comes in. Veeqo POS communicates with your inventory levels so you don’t need to keep flitting in between your online and offline systems to update them – your inventory, your orders, everything is balanced in one place. You can be much more fine-tuned with your business, know which items are selling and which aren’t, and you can save a lot of time every day by eliminating the need to constantly play catch up and cutting out the need to manually update your inventory.

Problem: Making mistakes in product descriptions 

Human error is pretty much unavoidable in retail. No matter how meticulous you are, you’re bound to make the odd blunder, especially when dealing with larger inventories. With Veeqo POS you can scan a product and Veeqo automatically picks up the name of the product for you, so you can avoid any mistakes in your product descriptions. 

In short, Veeqo point of sale allows you and your employees to sell more with greater ease and saves you time when processing your orders and managing your inventory.

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Written by Jodie Pride

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  • Maya

    Hi everyone,
    at the time we use in our restaurant this system: http://www.ncr-hospitality.com
    And we are very satisfied with that. But your Veeqo POS also looks very interesting to me. And your video above is also very informative, especially for people who are not as familiar with POS.

    Maya

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