Key Freshdesk Integration Features
When you receive a ticket in Freshdesk, you can see the customer’s order information and inventory status from Veeqo, directly next to the ticket.
Help Your Customers
Immediately find out the status of your customer’s orders in Freshdesk, without having to log in to your Veeqo account.
Everything In One Place
See order details, delivery info, payments, or anything else you need to know to solve a customer’s ticket.
Supercharge Team Productivity
No more logging in and out of different platforms means that your team’s productivity will go through the roof.
Want to know more?
A few of the questions we get most often.
Why is Veeqo free?
Veeqo benefits from referring sellers to shipping carriers. Veeqo passes this benefit back to our sellers in the form of giving sellers Veeqo for free. It’s all part of our mission to help sellers, like you, stay a step ahead.
Will Amazon see my off Amazon sales data?
Amazon will not have access to sellers’ product sales data for off-Amazon sales. Veeqo’s seller information will only be accessed by Amazon to the extent necessary to provide and improve Veeqo’s services or to assess and manage logistics provider performance. Veeqo’s seller information is secured against inappropriate loss, access, or disclosure.
What are power features and are they free?
Power features are inventory management, mobile picking and analytics tools, which are free to use but access to them are subject to our Fair Usage Policy for Power Features of buying the majority of your shipping labels in Veeqo. We will provide monthly updates on your quota usage and give you time and flexibility to meet the quota, but reserve the right to deny access to power features. There are zero fees.
Why does Veeqo need my credit card information?
Veeqo provides a simple way for sellers to buy shipping labels. We take credit card information for this reason only.
Does Veeqo work with all my stores?
Veeqo is integrated with a variety of ecommerce platforms, marketplaces, shipping carriers, and 3PL providers. See a full list of our integrations here.
Can I still use Veeqo if I don’t want to sell on Amazon?
Yes! Veeqo’s mission is to help sellers get a step ahead, wherever they sell.
I’m setting up this process for the first time, can you help show me the best way?
Yes. Our knowledge center offers written and video content to help you get started. If you need some extra help, our customer success team are standing by ready to help by email, chat, or call.
I’m a UK seller. Is Veeqo available from today for me too?
Yes, Veeqo is available today in the UK for free. Sellers can connect their own carrier rates and start shipping.
Get started in minutes
You’re just three simple steps from cutting your shipping costs and managing all your ecommerce in one place.
Create your account
It’s quick, easy, and always free to use, no matter how much you ship.
Connect a store
Check out how Veeqo works—it won’t affect your current sales data.
Save on your very first shipment
Enjoy faster fulfillment and happier customers!
Want to talk to a human first?
Schedule a demo we’ll help you decide if Veeqo is right for you. No pressure. We promise.Book a call
“I didn’t realize how efficient Veeqo would make our business.It has at least halved the time it takes to fulfill orders”
— Jason Guy, Gay Pride Shop