Let's schedule your demo…
Join the hundreds of retail brands using Veeqo to sell and ship everywhere
Order management is all about keeping track of and organizing sales orders coming into a business, usually from a variety of different online and offline channels. In ecommerce, it will usually include the processes needed to deliver an order to the end customer and handle any resulting returns.
A typical order management process would involve:
It’s possible to handle all this manually through a series of spreadsheets. But most retailers would utilize some form of order management system (OMS).