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Written by Mike Glover • 23rd January 2019
A solid returns strategy is more important than ever to ecommerce brands. Get it right and you’ll have customers for life. Yet the slightest slip up will instantly push potential customers straight to your competitors. Yes, returns can be expensive. In fact: Statista estimates that return deliveries will cost $550 billion in the US alone by […]
Written by Anwen Williams • 17th January 2019
The modern consumer demands convenience and a more unified experience – meaning a standard multichannel strategy simply isn’t enough anymore. People want to: Browse your catalogue in multiple places. Buy from any channel they like. Deliver or collect from wherever’s most convenient. Return anything they don’t want with minimal hassle. In short: they want omnichannel […]
Written by Paul Thornton • 13th December 2018
SEO certainly has its fair share of skeptics claiming the practice is quickly dying – but this is far from reality. And the statistics back it up. BrightEdge’s 2017 Channel Performance Report found that: 51% of all website traffic comes from organic search. Over 40% of revenue is captured from organic traffic. Meaning the SEO techniques […]
Written by Mike Glover • 6th December 2018
Ecommerce is a fast-moving beast – and if you aren’t constantly moving with the times then your business will die. Kleiner Perkins’ Internet Trends 2018 Report found that: US ecommerce sales expanded 16% YoY to $450 billion in 2017; and the average consumer now makes 60% of their purchases via digital channels. Stats like this […]
Written by Matt Warren • 24th May 2018
Omnichannel is no doubt the future of commerce. And every retailer needs to be ready for it. In fact, consumers are already demanding a more integrated buying experience. With iVend’s Great Omnichannel Expectations Report finding that 57.5% of North American shoppers have used ‘click and collect’ services at least once. But there’s a world of […]
Written by Dakota Murphey • 14th May 2018
New technology is vigorously pushing the boundaries of what’s achievable with ecommerce deliveries. The best retailers know how vital it is to get orders into customers’ hands as quickly as possible. And that even the smallest hiccup can be detrimental. In fact: Loqate’s Fixing Failed Deliveries report found that 49% of consumers would shop online […]
Written by Mike Glover • 10th May 2018
Instagram have made yet more inroads into being a major commerce force. With users now able to make purchases directly inside the app. The feature has been quietly rolled out to a select few users (for now) in the US and UK. Giving them the opportunity to store payment details and make purchases right there in […]
Written by Matt Warren • 24th April 2018
Google is about to change the game when it comes to buying products online. And it’s going to be huge for retailers. The search giant recently announced the launch of Shopping Actions. An attempt to radically improve the way people shop on Google – and help level the playing field against Amazon. That sounds like […]
Written by Mike Glover • 27th November 2017
Preparation is crucial for making 2018 your best year ever as a retailer. A last minute promotion the night before a major event is a surefire way to failure. And then watching your competitors crush it with a killer strategy they outlined months ago can be soul destroying. Knowing the essential retail dates ahead of […]
Written by Mike Glover • 8th September 2017
Augmented Reality sounds like something you may only hear about in a science fiction movie. But it’s here. And it’s going to be big for online retailers. A huge player in this is Apple. They’re set to announce the update to their operating system for iPhones and iPads to iOS 11 this week. Related Articles: […]