Written by Jodie Pride
22nd April 2015 • 6 min read
If you’re using Magento you’re probably aware that it’s a platform, and not a ready-made business in box that will meet all of your needs. Of course, you’ll need to expand upon the basic website to make sure your store really kicks the competition, so here are some of the top Magento extensions you really should be using right now.
Olark is a great live-chat platform, which allows you to communicate with your customers while they are browsing your Magento store, so you can waste less time and provide the best service possible. With Olark, you can see every customer browsing your store, what they are currently looking at, and what they have in their cart – this means you’re notified in real time if they are looking at top-drawer items, if you get a repeat customer, or if the customer adds or removes items from their cart. It’s the perfect solution if you don’t like ticketed support, or if you want to have a live chat option in addition to your ticketed support.
This is a great, multifunctional extension which you can use not just for Magento stock management, but also for shipping, purchase orders, supplier management and for orders. Veeqo boasts a Royal Mail, FedEx, and a variety of other courier options, and works with both a Magento Amazon integration and a Magento eBay integration, as well as connecting Magento with your other webstores so that your inventories are synced across these channels. You’ll never have to worry about over-selling again.
Fishpig Magento-Wordpress Integration
We are all familiar with WordPress’s framework, but if you’re already reading this far, you probably didn’t choose to go with the WooCommerce platform. Don’t worry though, this plugin by Fishpig allows you to integrate WordPress into your Magento base.
If you’re familiar with the Yoast SEO extension for WordPress, you probably went looking for the Magento version. There used to be one, but with Fishpig’s WordPress integration extension you can utilize Yoast’s SEO wordpress extension.
Yotpo is a review enhancement extension which helps you generate reviews for your product catalog. You can use Yotpo to share reviews on social media sites and let your customers do the same. You can also email customers with recent purchasers to encourage them to write a review, and Yorpo allows you to respond to reviews on your site.
If you have multiple products to sell with high numbers of categories to be put on in the menu, then Exploded Menu is definitely the extensionyou’re looking for. It not only makes your page look better by taking away the boring drop down menus, this extension also makes it simpler for people to select and look through the different categories and products. Another good part about this extension- it is completely free.
Sweet Tooth is a customizable loyalty and rewards extension for Magento. This extension allows you to reward your customers with just about anything. This includes reviews, social sharing, newsletter subscriptions, referrals, and much more. You can turn your existing customer base into loyal buyers and brand advocates with Sweet Tooth tools and a great support team.
You can use OneStepCheckout to improve and streamline the checkout process for your customers. Cutting down the purchasing process to one step improves your customer’s experience and can boost your bottom line as a result. A lengthy and complex checkout system is a leading cause of cart abandonment, so you could really benefit from making yours as quick and smooth as possible.
Zendesk is a great way to keep customer support clean and in order. This cloud based customer support extension integrates with your Magento store, enabling customer support within the Magento platform, allowing you to create tickets without leaving Magento. Display customer support tickets based on relevance and use the customer dashboards to help filter through tickets. If you’re struggling with your customer support, then Zendesk is a great, cost-effective way to help get things more organised
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